Retail
Ask about a commuter’s laptop and gym kit, compare 18-litre and 24-litre backpacks, and share approved product details so customers can choose confidently.
Industries
Work the way your customers buy and ask for help.
Bring your products, services and business rules. Your AI Employee adapts the routine conversation to your customer’s needs.
MumuWorks in practice
Choose a first workflow that fits
Fictional scenarios, not customer endorsements or industry certifications. Each workflow uses your approved knowledge and enabled capabilities; availability, approval and channel rules apply.
Wholesale and B2B supplies
Confirm paper size, weight and quantity. Prepare 100 A4 paper cartons at RM80 each, totalling RM8,000, while the team confirms delivery and any exception.
Automotive services
Explain a 30-minute tyre inspection, gather vehicle details and arrange an agreed slot from configured availability. Let the workshop handle diagnosis and repair commitments.
Education and training
Answer spreadsheet-course questions and capture 12 learners, preferred language and January start requirements, giving a coordinator a useful enquiry to follow.
Professional services
Qualify a bookkeeping consultation by business type and requested scope, then arrange an available consultation. Fee exceptions and specialist advice go to your team.
Online sellers
Explain an approved seven-day returns policy for unused bottles in original packaging and request an order reference for team review, without promising a refund or live order lookup.
Furniture and home improvement
Remember a four-metre kitchen requirement and minimalist style. Use approved dimensions and materials for the next discussion; site measurements and unusual installation work need your team.
What useful work could your AI Employee take off your team’s plate?
Start with the enquiries your team answers every day. Teach one workflow, see the next step and build from there.