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Integrations

Your customers’ channels. One place to move work forward.

Connect customer conversations to your AI Employee and team. Choose an eligible channel, bring your business knowledge and put a useful workflow to work.

MumuWorks in practice

Bring your AI Employee to your customer channels.

Start where your customers already talk to you. Set up your business account, connect it and choose the workflow you want to put to work.

WhatsApp

Connect an eligible business number through the official connection process. Account authorization and messaging permissions are required; supported Business app coexistence depends on number and account eligibility.

  • Approved templates may be needed outside the reply window. Provider charges are separate.

Facebook Messenger

Authorize an eligible Facebook Page and the required permissions. Your connected Page receives conversations in Customer Workspace; reply windows and media support follow the provider rules.

Instagram

Connect an eligible professional account using the supported authorization flow. Messaging access must be approved. Supported files may be delivered as links; provider reply windows apply.

Website Chat

Add the widget to your approved HTTPS website addresses. Visitors can send supported text, voice and files after the security check. Human handover and conversation history stay in your workspace.

Google Calendar

Authorize Google Calendar from your scheduling setup and connect the relevant resource calendar. Configure services, time zones and availability before letting the AI Employee book appointments.

A workflow for your business

Have a specific customer workflow in mind? Show us how your team works. We will review the scope, available capabilities and setup together.

What useful work could your AI Employee take off your team’s plate?

Start with the enquiries your team answers every day. Teach one workflow, see the next step and build from there.